Education & TrainingComplex automationSeveral jobs working together: multi-stage pipelines with state, branching on rules or AI decisions, approvals or escalations, 4+ systems, AI agents that act, or reconciliation across sources. Usually rolled out in stages.

Monthly family invoices that combine siblings and add-ons

For: Kindergarten network with three branches

Typical impact

Billing cut from 2 days to 2 hours

Each month, a kindergarten network's billing is built from enrollment records: one itemized invoice per family with siblings, discounts, lunch and after-hours care combined. Large changes wait for the bookkeeper's approval, and the rest go out with a card payment link.

Typical results

1 invoice

Per family, with siblings and add-ons combined

15%

Change from last month that holds an invoice

Day 7

Automatic reminder for unpaid invoices

Figures reflect typical results for this kind of automation.

The challenge

Kindergarten billing changes every month: a sibling joins, a family adds a lunch plan, a child stays for after-hours care three times. Across three branches, the bookkeeper spends about two days cross-checking enrollment lists and care logs, building invoices by hand and correcting the ones families dispute. Separate invoices per child confuse parents and slow payment.

Before and after

Before With the automation

Bookkeeper hours per monthly billing run

−88%
16 hrs
2 hrs

Invoices corrected after sending, per month

−83%
12 invoices
2 invoices

Invoices unpaid at month end

−56%
18%
8%

The automation

On the 25th of each month, the automation reads every family's record in the school management system: children enrolled, days per week, sibling discount, lunch plan and after-hours care used. It builds one itemized invoice per family in the accounting software and holds any invoice that changed more than 15% from last month for the bookkeeper to approve. The rest go out by email and WhatsApp with a card payment link, and payments mark invoices paid.

How it works

  1. 01

    Billing run on the 25th

    On the 25th of each month, the automation reads every family's enrollment record in the school management system.

  2. 02

    Charges calculated

    Children enrolled, days per week, sibling discount, lunch plan and the after-hours care used that month are priced per family.

  3. 03

    One invoice per family

    An itemized invoice is built in the accounting software, with each child's lines and discounts shown.

  4. 04

    Big changes held for approval

    Invoices that changed more than 15% from last month wait for the bookkeeper. The rest go out by email and WhatsApp with a card payment link.

  5. 05

    Payments and reminders

    Card payments mark invoices paid, and families with an unpaid invoice get a reminder 7 days after it was sent.

Starts from

  • Family enrollment records
  • Lunch and after-care usage

Delivers

  • Itemized family invoices
  • Bookkeeper approval queue
  • Payment links and reminders

The impact

The monthly billing run drops from about two days to two hours, mostly spent approving flagged invoices. Corrections after sending fall from about 12 a month to 2, families see one clear invoice, and a reminder 7 days after sending helps cut unpaid invoices at month end from 18% to 8%.

Questions about this automation

Why are some invoices held for approval?

A large jump or drop from last month usually means something changed: a new sibling, a withdrawal or an unusual amount of after-hours care. Holding any invoice that moves more than 15% lets the bookkeeper confirm it before the family sees it. The threshold can be changed at any time.

Which systems are involved?

It reads enrollment and care data from the school management system, creates invoices in the accounting software, sends them by email and WhatsApp, and listens for card payments to mark invoices paid. Make handles the connections. This is a multi-step build, usually rolled out in stages, starting with one branch.

How are after-hours care sessions counted?

Staff log late pickups in the school management system or a simple sign-out form, with the child and the time collected. At the billing run, those entries are counted per child and priced at the branch's rate, so the invoice lists each session date the family is paying for.

Education & Training

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