A WhatsApp bot delivers each patient's daily exercise videos, collects a ten-second done/pain-level reply, and charts adherence on the patient's record. Three missed days flags the patient to their therapist for a check-in call — before the rehab plan quietly derails at home.
Typical results
3 days
To flag a stopped patient
10 sec
Daily check-in effort
2 wks
Shorter average rehab
Figures reflect typical results for this kind of automation.
The challenge
Patients left with a printed exercise sheet and the best intentions. By the next appointment two weeks later, most had done a fraction of the program — and therapists had no way to know who stopped, when, or why. Recovery stalled, appointments were spent re-teaching, and rehab plans stretched for months.
Before and after
Home-program adherence
+84%Days until therapist knows patient stopped
−79%Average rehab plan duration
−17%The automation
We built a WhatsApp bot on the center's exercise library. The therapist assigns a program, and every morning the patient receives that day's videos with reps and sets. A one-tap reply logs done or skipped plus a 0-10 pain score. Replies build an adherence and pain-trend chart on the patient's record, reviewed before each visit. Three missed days — or a pain spike — opens a task for the therapist, who calls before motivation collapses.
How it works
- 01
Plan uploaded
The therapist picks exercises from the center's video library; the bot builds the patient's daily schedule.
- 02
Daily delivery
Each morning the patient gets that day's videos with reps and sets in a WhatsApp message.
- 03
Quick reply
One tap logs done or skipped plus a 0-10 pain score — the whole check-in takes ten seconds.
- 04
Adherence charted
Replies build an adherence and pain-trend chart on the patient's record, reviewed before each visit.
- 05
Early warning
Three missed days — or a pain spike — flags the patient to their therapist, who calls before the plan derails.
Starts from
- Prescribed exercise plans
- Daily patient replies
Delivers
- Adherence & pain charts
- Three-missed-days flag
- Streaks & encouragement
The impact
Home-program adherence sits at 81%, up from an estimated 44% with paper sheets. Therapists now learn a patient has stopped within three days instead of at the next appointment, sessions build on completed work instead of re-teaching it, and average plan duration shortened from twelve weeks to ten.
Questions about this automation
How does the therapist set up a patient's home program?
The therapist picks exercises from the center's video library and sets reps, sets and frequency. The bot turns that into a daily schedule, and each morning the patient receives that day's videos in a WhatsApp message. Changing the plan after a visit updates the schedule from the next morning onward.
What does the patient have to reply?
One tap logs the day's exercises as done or skipped, followed by a 0-10 pain score, so the whole check-in takes about ten seconds. Replies build an adherence and pain-trend chart on the patient's record, which the therapist reviews before each appointment to decide what to progress or change.
When does the therapist get alerted?
Three missed days in a row, or a sudden jump in pain score, opens a task for the therapist with the recent replies attached, so they can call before the plan stalls. Simple automations like this are usually live within days, and the alert rules can be tuned once replies start coming in.