Insurance & FinanceComplex automationSeveral jobs working together: multi-stage pipelines with state, branching on rules or AI decisions, approvals or escalations, 4+ systems, AI agents that act, or reconciliation across sources. Usually rolled out in stages.

Faster KYC and customer due diligence

For: Boutique financial advisory firm

Typical impact

−50% onboarding wait

Client documents are read automatically and checked against sanctions and watchlists, so clean cases move forward and only exceptions reach a compliance officer.

Typical results

100%

of checks recorded for audit

80%

of cases cleared without manual review

24/7

sanctions and watchlist screening

Figures reflect typical results for this kind of automation.

The challenge

Manual document review and list checks made onboarding slow and left an inconsistent audit trail.

Before and after

Before With the automation

Onboarding wait

−50%
6 days
3 days

Cases needing manual review

−80%
100%
20%

Checks with a full audit record

+67%
60%
100%

The automation

We built a flow that gathers the submitted documents, uses an AI step to extract the key details and screen them against the required lists, then approves clean cases and sends flagged ones to a review queue.

How it works

  1. 01

    Documents gathered

    The flow collects the client's submitted documents from every channel.

  2. 02

    AI extraction

    An AI step reads the documents and extracts the key identity details.

  3. 03

    List screening

    The details are screened against sanctions and watchlists automatically.

  4. 04

    Clean cases approved

    Cases with no hits move forward immediately, with the check logged for audit.

  5. 05

    Exceptions to compliance

    Flagged cases land in a review queue for a compliance officer, with full context attached.

Starts from

  • ID documents
  • Sanctions lists

Delivers

  • Review queue
  • Approval

The impact

Onboarding wait time fell by roughly 50%, and every check is now recorded for audit.

Questions about this automation

Which lists are clients screened against?

The flow screens the extracted identity details against the sanctions lists and watchlists the firm is required to check, through a screening service or an internal list. The lists and match rules are set with the compliance officer, and every check is logged with its date and result for audit.

What happens when a screening returns a possible match?

The case stops and moves to a review queue for a compliance officer, with the documents, the extracted details and the matching list entry attached. The officer clears or escalates it, and that decision is recorded. Only cases with no hits move forward automatically.

What is needed to set up automated KYC checks?

The firm needs a defined list of required documents, access to a screening source and a place to store client records, such as a CRM. Because it combines AI extraction, list screening and a review queue, this is a multi-step build, usually rolled out in stages.

Insurance & Finance

Related automation examples

View all 60 examples

Want this in your business?

We map it to the tools you already use and show you where it saves the most time, in a free 30-minute call.