Insurance & FinanceSimple automationOne job done end to end in a single path: a trigger, then a short fixed sequence of actions across 2–3 apps (a reminder flow, form to CRM, a scheduled report). Simple automations are usually live within days.

Quote generation with automatic follow-up

For: Commercial insurance broker

Typical impact

−60% quote turnaround

Quote requests are turned into a ready document automatically, and prospects receive a timed follow-up if they don't respond — so warm leads stay warm.

Typical results

100%

of quotes followed up until a reply

+35%

prospect reply rate

0

warm leads forgotten

Figures reflect typical results for this kind of automation.

The challenge

Preparing quotes by hand was slow, and warm leads went cold because follow-up was inconsistent.

Before and after

Before With the automation

Quote turnaround

−60%
48 hrs
19 hrs

Prospect reply rate

+35%
20%
27%

Requests receiving timely follow-up

2.5×
40%
100%

The automation

We built a flow that takes each request, drafts a quote from the agency's pricing template with an AI step, and emails it to the prospect with scheduled reminders until they reply.

How it works

  1. 01

    Request captured

    Every quote request enters the flow the moment it arrives.

  2. 02

    AI drafts the quote

    An AI step builds a ready quote document from the agency's pricing template.

  3. 03

    Quote sent

    The quote is emailed to the prospect automatically, with the agent's details.

  4. 04

    Scheduled reminders

    If there's no response, timed follow-ups go out until the prospect replies.

  5. 05

    Reply to the agent

    The moment a prospect responds, the agent is notified to close the deal.

Starts from

  • Quote request

Delivers

  • Quote sent
  • Follow-up

The impact

Quote turnaround shortened by about 60%, and more prospects respond thanks to consistent follow-up.

Questions about this automation

How does the AI build the quote document?

The AI step takes the details from the quote request, such as coverage type, limits and business information, and fills the agency's own pricing template. Rates come from the agency's pricing rules, so the AI assembles the document while the pricing logic stays under the agency's control.

How long do the follow-up reminders continue?

The agency sets the sequence, for example a reminder after two days, another after a week and a final check-in later on. The sequence stops the moment the prospect replies, and the agent is notified right away to pick up the conversation and close the deal.

Can an agent review a quote before it is sent?

Yes. The flow can send standard quotes straight to the prospect and hold quotes above a set premium, or with unusual coverage, for an agent to check first. A common setup starts with a review step for every quote and removes it for standard quotes once the output is trusted.

Insurance & Finance

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