Tenants receive automatic rent reminders before and after the due date, with a direct payment link, reducing late payments.
Typical results
−45%
late rent payments
100%
of reminders sent on schedule
9 hrs
of chasing saved every month
1 tap
for tenants to pay
Figures reflect typical results for this kind of automation.
The challenge
Chasing late rent took up significant staff time each month, and reminders were sent inconsistently across the portfolio.
Before and after
Tenants paying late
−45%Hours chasing rent per month
−75%Reminders sent on schedule
2×The automation
We built a reminder flow that messages each tenant a few days before rent is due, on the due date, and after if unpaid, always including a simple link to pay.
How it works
- 01
Due date on the horizon
A few days before rent is due, the flow prepares a friendly reminder.
- 02
Reminder with a payment link
The tenant gets a personal message with a direct link to pay.
- 03
Due-day nudge
On the due date, a second reminder goes out to anyone who hasn't paid.
- 04
Polite follow-up
If rent stays unpaid, follow-ups continue on schedule — consistent across the whole portfolio.
- 05
Office sees only exceptions
Staff step in only for genuine problem cases instead of chasing everyone.
Starts from
- Due date
Delivers
- Rent collected
The impact
Late payments dropped and the office spent far less time each month following up on rent.
Questions about this automation
When do tenants receive rent reminders?
A typical schedule is one reminder three days before the due date, one on the due date, and follow-ups every few days while rent stays unpaid. The schedule is set per portfolio, and every message includes the amount, the due date and a direct link to pay.
How does the flow know who has already paid?
Before each message goes out, the flow checks the payment status in the rent ledger or property management system. Tenants whose payment has been recorded are skipped, so nobody gets chased for rent they already paid, and the office sees only the accounts that are still open.
Which channels and payment methods can the reminders use?
Reminders can go out by WhatsApp, SMS or email, depending on what tenants respond to. The payment link points to the office's existing payment page or provider. Simple automations like this are usually live within days, once the tenant list and due dates are connected.