Sales & MarketingSimple automationOne job done end to end in a single path: a trigger, then a short fixed sequence of actions across 2–3 apps (a reminder flow, form to CRM, a scheduled report). Simple automations are usually live within days.

Real-time sync from ad platforms straight into the CRM

For: Multi-location retail group

Typical impact

Ad leads reach sales in under a minute

Leads from ad-platform forms flow instantly into the CRM with their source attached, ending manual exports and giving sales an immediate, complete view.

Typical results

Under 60 sec

From form submission to CRM

0

Manual exports left

100%

Of leads with campaign attribution

24/7

Sync — nights and weekends too

Figures reflect typical results for this kind of automation.

The challenge

The team downloaded lead-ad exports once a day and re-typed them into the CRM. Leads sat untouched for hours, data was inconsistent, and campaign attribution was guesswork.

Before and after

Before With the automation

Time for a lead to reach sales

−99%
480 minutes
1 minutes

Manual export sessions per week

−100%
7 exports
0 exports

Leads with reliable attribution

3.3×
30%
100%

The automation

We built a Make flow that captures each ad-form submission the moment it arrives, enriches it, tags the campaign and platform as the source, and creates a clean CRM record. The right branch or rep is notified instantly.

How it works

  1. 01

    Form submitted

    A prospect completes a lead form on any connected ad platform.

  2. 02

    Instant capture

    The flow grabs the submission the moment it arrives — no daily download.

  3. 03

    Enrich and tag

    The lead is cleaned, enriched, and tagged with its campaign and platform.

  4. 04

    CRM record created

    A complete, consistent record lands in the CRM with the source attached.

  5. 05

    Rep notified

    The right branch or rep gets pinged instantly and calls while interest is hot.

Starts from

  • Lead ad form

Delivers

  • Create CRM record
  • Notify sales

The impact

Ad leads now reach sales in under a minute with full source attribution, manual exports have been eliminated, and marketing can finally see which campaigns produce real deals.

Questions about this automation

Which ad platforms does the sync work with?

It works with lead forms on the major ad platforms, such as Facebook, Instagram, LinkedIn and Google, through their official lead APIs. Each connected form is mapped once to the CRM fields, and new forms can be added later without changing the rest of the flow.

How is the right branch or rep chosen?

The flow reads a field from the form, such as the preferred store, service area or product interest, and matches it to a routing table the team keeps. The matching branch or rep gets an instant notification with the lead details and a link to the CRM record. Leads that match no rule go to a default owner.

Will the sync create duplicate contacts in the CRM?

Before creating a record, the flow searches the CRM by email and phone. If the person already exists, it adds the new campaign touch to the existing contact instead of creating a second one. Simple automations like this are usually live within days once the ad accounts and the CRM are connected.

Sales & Marketing

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