TechnologyComplex automationSeveral jobs working together: multi-stage pipelines with state, branching on rules or AI decisions, approvals or escalations, 4+ systems, AI agents that act, or reconciliation across sources. Usually rolled out in stages.

Billable hours that become client invoices on the first of the month

For: 20-developer outsourcing agency

Typical impact

Invoicing day: 3 days to 40 minutes

On the first of every month, logged developer hours are validated against budgets, grouped by contract terms and compiled into itemized invoices — a partner approves each one on Slack, and billing that used to take three days is done in 40 minutes.

Typical results

Day 1

Every invoice out on the first

1

Rate correction/month, was 6

-17 days

Faster client payment

Figures reflect typical results for this kind of automation.

The challenge

Twenty developers logged hours across a dozen clients, each with different rates, caps and contract terms. Every month-end, a partner spent three days cross-checking timesheets against budgets, rebuilding invoices in spreadsheets and fixing rate errors clients caught later. Invoices went out late, and cash arrived later still.

Before and after

Before With the automation

Invoicing effort per month

−97%
1440 min
40 min

Invoice corrections per month

−83%
6 fixes
1 fixes

Days to get paid

−33%
51 days
34 days

The automation

We built a Make pipeline that closes the month automatically. Logged hours are validated against project budgets and contract caps, with anomalies flagged for a human look. Clean hours are grouped by client and contract type — retainer, fixed-fee or time-and-materials — and compiled into itemized draft invoices in the accounting system with the right rates applied. A partner approves each invoice with one click on Slack before it's sent.

How it works

  1. 01

    Hours validated

    Logged time is checked against project budgets and contract caps; anomalies flag for review.

  2. 02

    Grouped by contract

    Clean hours are grouped per client by retainer, fixed-fee or time-and-materials terms.

  3. 03

    Invoices build themselves

    Itemized draft invoices generate in the accounting system with the right rates applied.

  4. 04

    Partner approves on Slack

    One click per client approves the invoice — or opens it for a closer look.

  5. 05

    Sent on the first

    Approved invoices go out on day one of the month and payments reconcile automatically.

Starts from

  • Logged billable hours
  • Contract terms & rates

Delivers

  • Itemized draft invoices
  • Slack partner approval
  • Invoices out on day one

The impact

Invoicing day shrank from three days of partner time to 40 minutes of approvals, and every invoice now goes out on the first of the month. Rate corrections dropped from six a month to roughly one, and average payment time improved by 17 days simply because billing stopped being late.

Questions about this automation

Which time-tracking and accounting tools can this connect?

Most time trackers and accounting systems that offer an API can be connected, including tools such as QuickBooks or Xero. Hours are pulled per developer and project, rates come from a contract table, and invoices are created as drafts in the accounting system, so the existing numbering and tax settings stay in place.

How are anomalies in logged hours handled?

Before any invoice is built, hours are compared with project budgets and contract caps. Entries that exceed a cap, land on a closed project or look unusual, such as a twelve-hour day, are flagged for review. Clean hours continue, and flagged ones wait until someone confirms or corrects them.

How does the Slack approval work?

Each draft invoice is posted to a Slack channel with its client, total, hours breakdown and any flags. A partner approves it with one click or opens the draft for edits. Approved invoices are sent on the first of the month, and incoming payments are reconciled against them automatically.

Technology

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